SHIPPING POLICY
Shipping is Free with either Fed-ex home or ground delivery and United States Postal Service. Shipments go out within 1-3 days upon purchasing. Purchases made on Friday will go out the following Monday. Please allow 5-7 business days for items shipping to the mid-west and east coast. Please allow 1-3 days for shipping to the west coast and Soutwestern states. Please provide a physical address rather than a P.O. box.
RETURN & EXCHANGE POLICY
If for any reason you are not happy with your item, returns are accepted for full refunds or exchanges under these conditions:
1. Please contact Ali's Glass Designs via email at Alisglassdesigns@comcast.net
2. Buyer is responsible for the cost of shipping item back, using extra care in packaging to protect the glass.
3. Insurance must be purchased, in case of any damage on returned item. If insurance is not purchased and item breaks in shipment, a refund or exchange is no longer available.
Item must be returned in the same condition it was mailed out in order to receive refund.